Support and Contact
Talk to the Team Behind Lumina Rx AI
Whether you're exploring a new implementation, need technical support, or want to discuss enterprise requirements — we're here.
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Reach Us Directly
How We Help
Support Shaped Around Your Situation
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New Customers
Get Up and Running Fast. We walk new teams through onboarding, training, and configuration so you can start reviewing cases with confidence from day one.
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Ongoing Help
Direct Access to Our Team. Existing customers get direct support — no ticket queues, no generic responses. Real answers from people who know the product.
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Enterprise Buyers
Security and Compliance Review. We support enterprise procurement with security documentation, compliance assessments, and technical architecture reviews.
Data Protection
How We Handle Your Data
HIPAA & GDPR Compliant
All data handling meets applicable healthcare and data protection regulations
Full GxP Audit Trail
Complete, tamper-evident logs of every action taken in the platform
Your Data is Never Sold
We do not sell, license, or share your data with third parties for any purpose
Encryption at Rest & in Transit
All data is encrypted end-to-end with AES-256 and TLS 1.3